Shipping & Returns
NOTE: International Shipments only from 01-october to 31 March
1. HOW WE SEND THE ARTICLES
1.1 Your order will be dispatched as soon as it has been received and within 1-5 days, according to the type of the acquired articles, prepared and entrusted to the Express Courier TRASPORTI RAPIDI s.r.l. or to GLS-EXECUTIVE, as we like, who will provide the delivery within the following 24 or 48 hours.
The deliveries are warranted by the courier with this time excluded holidays, pre-holidays and exceptional cases. So the ordered products will arrive at your address within 2 to 8 days after your order according to the type of the articles and the geographical distance from our seat.
1.2 If the courier doesnt find anybody at the given address, he will repeat the delivery the day after leaving each time the advice with the useful instructions. Then Zoocaseariamezzadri.it will contact you by e-mail.
2. OUR WARRANTIES
2.1 On Zoocaseariamezzadri.it you can find only products, absolutely totally made in the Azienda Agricola Mezzadri or directly managed by themselves.
2.2 The features of the products are written on the site into the file of each product, however the weight may be a bit bigger than the one declared and the price is the same of the one of the site.
2.3 The prices of the products are always adjourned due to the market changings. Be sure of the final price of sale before you make your order.
2.4 Because of the several changings of the amount of the production, one or more products might lack for a short time; in this case we will phone you or we will send you an e-mail to get agreed upon the time and the way to send the lacking products.
2.5 All the products are made according to the most severe hygienic rules.
Please dont open the under vacuum manufactures and pots in order to be able to send an eventually returned request if necessary, on the contrary we will not accept any returned.
3. SHIPMENT CHARGES
3.1 Forwarding charges change according to the Gross Weight of the ordered products, while final packaging isnt taken into account and is charged to us. The weights are divided into levels according to the following table.
SHIPMENT IN ITALY:
From 0.00 kg to 9.00 kg: account = 13,42 VAT included;
From 9.01 Kg to 18.00 Kg: account = 15,86 VAT included;
From 18.01 Kg 27.00 Kg: account = 18,30 VAT included;
From 27.01 Kg to 45.00 Kg: account = 24,40 VAT included;
From 45.01 Kg to 75.00 Kg: account = 30,50 VAT included;
From 75.01 Kg to 90.00 Kg: account = 36,60 VAT included;
More than 90.00 Kg to agree by phone.
ABROAD SHIPMENT (ONLY EU COUNTRIES):
From 0.00 Kg to 3.50 Kg: account = 40,66 VAT Included
From 3.51 Kg to 8.00 Kg: account = 43,71 VAT Included
From 8.01 Kg to 18.00 Kg: account = 48,80 VAT Included
From 18.01 Kg to 28.00 Kg: account = 54,90 VAT Included
From 28.01 Kg to 44.00 Kg: account = 80,31 VAT Included
From 44.01 Kg to 47.50 Kg: account = 120,99 VAT Included
From 47.51 Kg to 52.00 Kg: account = 124,04 VAT Included
From 52.01 Kg to 62.00 Kg: account = 129,11 VAT Included
From 62.01 Kg to 72.00 Kg: account = 135,21 VAT Included
From 72.01 Kg to 88.00 Kg: account = 160,64 VAT Included
From 88.01 Kg to 160.00 Kg: account = 250,10 VAT Included
From 160.01 Kg to 500.00 Kg: account = 317,20 VAT Included
From 500.01 kg to 1000.00 kg: account = 634,40 IVA Inclusa
From 1000.01 kg to 1500.00 kg: account 951,60 IVA Inclusa
From 1500.01 kg to 2000.00 kg: account 1268,80 IVA Inclusa
From 2000.01 kg to 3000.00 kg: account 1500,00 IVA inclusa
More than 3000 Kg to agree by phone.